Every order raises an invoice, and the service is set up once that invoice is paid. There are two ways to pay it, and they differ mainly in how long you wait.
By card
Open the invoice in the client area and pay by card. Visa and Mastercard both work; the payment is handled by Flitt, and we never see your card details.
This is the fast route: the invoice is marked paid within seconds and the service begins building immediately. For a VPS that means the machine starts being created while you are still on the page.
By bank transfer
The invoice carries our bank details — the account is with TBC Bank, in lari. Pay from your own bank, in the internet bank or at a branch.
Put the invoice number in the payment reference. Without it we can see that money arrived and not which invoice it belongs to, and matching it by hand takes a person and a day.
A transfer between Georgian banks usually arrives the same working day, sometimes the next. The service is set up after the payment is credited, not after you send it.
Paying from your balance
If you have topped up your account, the invoice shows a "pay from balance" option and settles instantly with no card and no transfer.
A top-up itself is an ordinary payment — card or transfer — and raises its own invoice. That one cannot be paid from the balance, for the reason you would expect.
If something looks wrong
An invoice paid by card but still showing unpaid means the bank confirmed the payment and the notification to us has not arrived yet. Give it a few minutes before assuming it failed, and do not pay twice.
Write to us with the invoice number if it stays that way. Every payment is recorded on our side even when the invoice has not caught up, so nothing is lost.